• Respond to inquiries via phone, email, or web chats from healthcare professionals,
consumers, and patients handling adverse events, product quality complaints, HCP and
• Primary responsibility will be to answer inbound calls from health care providers and patients about medications and communicate complex medical information.
• Provide in-depth information and specific product prescribing information, clinical studies, and medical letters.
• Build and strengthen customer relationships by obtaining strategic information, demonstrating broad knowledge and providing appropriate product information